All Systems Operational

Doctible Products Operational
90 days ago
99.91 % uptime
Today
Virtual Waiting Room Operational
Patient Communicator Operational
Patient Reminder Services Operational
Review Manager Operational
Recall Operational
Digital Forms Operational
Campaigns Operational
90 days ago
99.81 % uptime
Today
EasyFill Operational
90 days ago
99.94 % uptime
Today
Smart Scheduler Operational
90 days ago
100.0 % uptime
Today
Doctible Services Operational
90 days ago
100.0 % uptime
Today
Doctible Service Operational
90 days ago
100.0 % uptime
Today
Writeback Operational
Doctible API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 24, 2025

No incidents reported today.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025
Resolved - Emails appear to be sending as normal
Dec 15, 16:08 PST
Monitoring - Emails have been restored by our email vendor. We are monitoring the situation to understand the impact of the emails that were pending during the outage.
Dec 15, 13:57 PST
Identified - All customers using outbound email are affected. SendGrid, our third-party email provider, has temporarily blocked outbound email sending from our account due to suspicious activity from a compromised user account.

We have identified and blocked the compromised Doctible user account. We have contacted SendGrid and are working with them to restore outbound email service.

Dec 15, 09:52 PST
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.